Delivery & Returns
We are only currently delivering locally to the Greater Vancouver region from UBC to Abbotsford. If you are outside this region, we hope to extend our shipping to you soon!
If you are in Squamish, Whistler or Vancouver Island, you can find our products on Legends Haul. They deliver to a wider range of locations: https://shop.legendshaul.com/catalogsearch/result/?q=komo
$8 Flat Rate Shipping for Burnaby, Coquitlam, New Westminster, North Vancouver, Port Coquitlam, Richmond, Surrey, Vancouver, West Vancouver
$12 Shipping in other areas of the Lower Mainland (Delta, Langley, Maple Ridge, Tsawwassen, White Rock, Pitt Meadows, Abbotsford)
If you live outside Greater Vancouver, we deliver frozen meals anywhere in BC via overnight shipping. Please contact us at firstname.lastname@example.org to determine shipping rates.
We currently only deliver on Tuesday and Thursdays. If you have concerns or questions, feel free to email us at email@example.com
To reduce the amount of packaging waste with deliveries, we are trying to use less styrofoam boxes, single-use ice packs and thermal bags. Product is transported in the frozen state, but we will be dropping off orders in a kraft paper bag. Don't worry! We will text you before arriving to ensure you are home to receive it and put it into your freezer.
At checkout you'll be able to choose your preferred day for deliver. The day before expected delivery we will give you a text/call reminder that the delivery will be arriving the following day. On the day of delivery, we will give you another call/text before arriving. We recommend keeping the product frozen before you are ready for baking it.
Pick-up is now available on Tuesdays and Thursdays between 10-4PM. Location is at 1238 Homer St Vancouver, BC V6B 2Y5. You'll be able to choose the time you plan to pick-up at check-out. On the day of pick-up, please text/call 604-765-8111 when you arrive!